The goal of volunteer retention is to develop a sense of organisational commitment amongst volunteers. Although volunteer turnover is to be expected in sport clubs and organisations and creates opportunities for organisational change, high rates of turnover can hinder the capacity of organisations to deliver the quality or range of services and programs clients and members have come to expect. Sport clubs and organisations with high rates of volunteer turnover may have to divert large proportions of limited resources to recruiting, orientating and training new volunteers. The focus of this module is on the retention of human resources and aims to: 

• provide an overview of the maintenance and development of human resources
• provide an understanding of the processes of human resource training and development, performance appraisal, rewards and recognition, and retention or replacement
• outline the rights and responsibilities of sport and recreation volunteers
• provide an understanding of the nature of organisational commitment and its importance in the retention of volunteers.

Did you know?

Australia is one of only two nations to have competed in every modern Summer Olympic Games

• More about this topic
• More ASC facts

Quick numbers