Mentoring - Feedback
0:00:01.439,0:00:06.440
This video shows how a mentor can provide
feedback to assist the mentee to improve
0:00:06.440,0:00:11.969
their performance.
The mentor should build rapport at the
0:00:11.969,0:00:16.789
start of a feedback session to set the
mentee at ease.
0:00:16.789,0:00:18.730
Tell me Gerard did you enjoy the game tonight?
0:00:18.730,0:00:24.250
Yeah it was a lot of fun actually, ummm yeah
good game, I know we didn’t have a capacity
0:00:24.250,0:00:26.280
crowd out there but they still made a lot
of
0:00:26.280,0:00:30.210
noise, it was a battle for us to hear each
other actually. And the fact that it was close
0:00:30.210,0:00:31.340
made it really enjoyable too.
0:00:31.340,0:00:35.059
Now mate, what do you think you did really
well tonight?
0:00:35.059,0:00:36.609
Well I was pretty comfortable with most of
it.
0:00:36.609,0:00:41.179
I think our decision making was close to spot
and we got a good speed in the ruck so I was
0:00:41.179,0:00:47.319
happy with that. Yeah I mean I guess there
were just a couple of instances where I was
0:00:47.319,0:00:47.609
a bit unsighted with things that happened
with
0:00:47.609,0:00:53.889
the play of the ball but I guess that can
happen in any game, you can get unsighted….
0:00:53.889,0:00:59.429
The mentor should use questions to encourage
the mentee to self-reflect.
0:00:59.429,0:01:03.170
So Gerry, where do you see the areas for
improvement?
0:01:03.170,0:01:07.140
Well if we had of picked up those few little
things around the play of the ball, it would
0:01:07.140,0:01:08.920
have been the icing on the cake and I’d
have
0:01:08.920,0:01:14.870
felt as if we’d really nailed it, so I guess
to pick up those things would be the goal
0:01:14.870,0:01:16.210
for
next time.
0:01:16.210,0:01:19.160
So the last time we met you really wanted
to
0:01:19.160,0:01:24.770
work on your focus and vocab at the play of
the ball, how do you think that went today?
0:01:24.770,0:01:28.540
The mentor can provide advice to help the
mentee improve their performance.
0:01:28.540,0:01:35.540
Yeah well you can see there that the dragons
player puts his hand in and knocks the ball
0:01:37.350,0:01:42.020
out and it should have been a penalty, the
thing was the touch judge was calling to me
0:01:42.020,0:01:46.340
for a penalty and at the same time the pocket
referee was saying it was a lost ball, so
0:01:46.340,0:01:48.730
it
just came through as garble to me.
0:01:48.730,0:01:52.890
I know the communication might have been
garbled but really you’re the central referee,
0:01:52.890,0:01:55.670
you’re the control guy, you really should
have
0:01:55.670,0:01:59.100
seen it. So tell me about your position?
0:01:59.100,0:02:02.070
Yeah well I hadn’t looked at positioning
that
0:02:02.070,0:02:06.200
much but when you look on there I’m probably
only one or two metres wide of the play of
0:02:06.200,0:02:08.729
the ball and I’m kind of trying to peer
around
0:02:08.729,0:02:13.870
and in at it to get a clear view and I just
didn’t get a clear view from there.
0:02:13.870,0:02:18.690
So if you had your time over again, what would
you do, how would you change things?
0:02:18.690,0:02:21.340
Well I guess looking at it now, I’d put
myself
0:02:21.340,0:02:23.990
a few meters wider and maybe actually turn
my
0:02:23.990,0:02:25.910
body so I’m looking back in at the play
of
0:02:25.910,0:02:26.170
the ball
0:02:26.170,0:02:33.170
There may be times when the mentor and mentee
disagree, and the mentor needs to defuse conflict.
0:02:34.010,0:02:41.010
Now I want to talk about the communication
because it really looked as if the Newcastle
0:02:51.990,0:02:53.630
skipper was running the show.
0:02:53.630,0:02:57.860
Oh I don’t know about that, I mean it’s
just
0:02:57.860,0:03:00.730
a straight out penalty and sure he questions
it
0:03:00.730,0:03:03.700
but I give him a response and we move on.
0:03:03.700,0:03:09.530
Why do you think he took that liberty with
you and came at you the way that he did?
0:03:09.530,0:03:15.250
Yeah look I’m probably not that confident
because I haven’t seen what’s going on
0:03:15.250,0:03:17.880
and
maybe that invites him to question me but
0:03:17.880,0:03:21.530
I don’t think he’s seen what has happened
either but the fact I haven’t gives him
0:03:21.530,0:03:24.349
scope to come in and ask the question.
0:03:24.349,0:03:26.440
That’s exactly what we want, now let me
show you some of these great advantages
0:03:26.440,0:03:26.800
that you played.
0:03:26.800,0:03:30.819
Establishing an action plan will provide
the mentee with a way forward to improve
0:03:30.819,0:03:31.560
their performance.
0:03:31.560,0:03:36.780
Well Gerry, just to wrap up, I thought
you contributed really well to a terrific
0:03:36.780,0:03:41.069
game of football, I thought some of the
advantages that you played were wonderful
0:03:41.069,0:03:45.840
and overall I’ve never seen you look
fitter or better.
0:03:45.840,0:03:49.170
Well, yeah I was pretty happy with it
overall, I think we got the big things
0:03:49.170,0:03:53.590
right so I was happy with that and we
left it to the players to determine the
0:03:53.590,0:03:56.980
result. We weren’t a talking point at
the end so yeah it was good. It hink it
0:03:56.980,0:04:02.349
was just that fine tuning the positioning
around the play of the ball, working on
0:04:02.349,0:04:06.849
getting in that tight ruck and creating
that angle so I’ve got vision in there.
0:04:06.849,0:04:10.510
Yep and in relation to that, I want you
to have a talk to Bill before the next
0:04:10.510,0:04:16.000
training session on Thursday and work on
developing a couple of drills that you
0:04:16.000,0:04:20.230
can practice and make sure you get use
to the new angles that you’ll be running.
0:04:20.230,0:04:23.650
Yeah and I’ve noticed a couple of guys
in the squad are really good at it,
0:04:23.650,0:04:27.340
getting in around that area, so I
might get their DVDs and just have a
0:04:27.340,0:04:30.930
look at where they go to in that
scenario. And I’m sure if we get some
0:04:30.930,0:04:35.169
guys running some sets into the
tri-line and I practice getting in the
0:04:35.169,0:04:38.919
position at the tight ruck and get
comfortable in that position, should
0:04:38.919,0:04:41.780
be something I can carry forward
next week.
0:04:41.780,0:04:46.410
When providing feedback, mentors should
build rapport with the mentee.
0:04:46.410,0:04:51.990
Mentors use open questions and active
listening skills to encourage mentees
0:04:51.990,0:04:56.000
to self-reflect.
Mentors provide advice and suggestions
0:04:56.000,0:05:00.350
for improvement.
If mentees get upset by negative feedback,
0:05:00.350,0:05:04.770
mentors defuse the conflict.
The development of an action plan will
0:05:04.770,0:05:06.790
assist the mentee in the future.
This video shows how a mentor can provide
feedback to assist the mentee to improve
0:00:06.440,0:00:11.969
their performance.
The mentor should build rapport at the
0:00:11.969,0:00:16.789
start of a feedback session to set the
mentee at ease.
0:00:16.789,0:00:18.730
Tell me Gerard did you enjoy the game tonight?
0:00:18.730,0:00:24.250
Yeah it was a lot of fun actually, ummm yeah
good game, I know we didn’t have a capacity
0:00:24.250,0:00:26.280
crowd out there but they still made a lot
of
0:00:26.280,0:00:30.210
noise, it was a battle for us to hear each
other actually. And the fact that it was close
0:00:30.210,0:00:31.340
made it really enjoyable too.
0:00:31.340,0:00:35.059
Now mate, what do you think you did really
well tonight?
0:00:35.059,0:00:36.609
Well I was pretty comfortable with most of
it.
0:00:36.609,0:00:41.179
I think our decision making was close to spot
and we got a good speed in the ruck so I was
0:00:41.179,0:00:47.319
happy with that. Yeah I mean I guess there
were just a couple of instances where I was
0:00:47.319,0:00:47.609
a bit unsighted with things that happened
with
0:00:47.609,0:00:53.889
the play of the ball but I guess that can
happen in any game, you can get unsighted….
0:00:53.889,0:00:59.429
The mentor should use questions to encourage
the mentee to self-reflect.
0:00:59.429,0:01:03.170
So Gerry, where do you see the areas for
improvement?
0:01:03.170,0:01:07.140
Well if we had of picked up those few little
things around the play of the ball, it would
0:01:07.140,0:01:08.920
have been the icing on the cake and I’d
have
0:01:08.920,0:01:14.870
felt as if we’d really nailed it, so I guess
to pick up those things would be the goal
0:01:14.870,0:01:16.210
for
next time.
0:01:16.210,0:01:19.160
So the last time we met you really wanted
to
0:01:19.160,0:01:24.770
work on your focus and vocab at the play of
the ball, how do you think that went today?
0:01:24.770,0:01:28.540
The mentor can provide advice to help the
mentee improve their performance.
0:01:28.540,0:01:35.540
Yeah well you can see there that the dragons
player puts his hand in and knocks the ball
0:01:37.350,0:01:42.020
out and it should have been a penalty, the
thing was the touch judge was calling to me
0:01:42.020,0:01:46.340
for a penalty and at the same time the pocket
referee was saying it was a lost ball, so
0:01:46.340,0:01:48.730
it
just came through as garble to me.
0:01:48.730,0:01:52.890
I know the communication might have been
garbled but really you’re the central referee,
0:01:52.890,0:01:55.670
you’re the control guy, you really should
have
0:01:55.670,0:01:59.100
seen it. So tell me about your position?
0:01:59.100,0:02:02.070
Yeah well I hadn’t looked at positioning
that
0:02:02.070,0:02:06.200
much but when you look on there I’m probably
only one or two metres wide of the play of
0:02:06.200,0:02:08.729
the ball and I’m kind of trying to peer
around
0:02:08.729,0:02:13.870
and in at it to get a clear view and I just
didn’t get a clear view from there.
0:02:13.870,0:02:18.690
So if you had your time over again, what would
you do, how would you change things?
0:02:18.690,0:02:21.340
Well I guess looking at it now, I’d put
myself
0:02:21.340,0:02:23.990
a few meters wider and maybe actually turn
my
0:02:23.990,0:02:25.910
body so I’m looking back in at the play
of
0:02:25.910,0:02:26.170
the ball
0:02:26.170,0:02:33.170
There may be times when the mentor and mentee
disagree, and the mentor needs to defuse conflict.
0:02:34.010,0:02:41.010
Now I want to talk about the communication
because it really looked as if the Newcastle
0:02:51.990,0:02:53.630
skipper was running the show.
0:02:53.630,0:02:57.860
Oh I don’t know about that, I mean it’s
just
0:02:57.860,0:03:00.730
a straight out penalty and sure he questions
it
0:03:00.730,0:03:03.700
but I give him a response and we move on.
0:03:03.700,0:03:09.530
Why do you think he took that liberty with
you and came at you the way that he did?
0:03:09.530,0:03:15.250
Yeah look I’m probably not that confident
because I haven’t seen what’s going on
0:03:15.250,0:03:17.880
and
maybe that invites him to question me but
0:03:17.880,0:03:21.530
I don’t think he’s seen what has happened
either but the fact I haven’t gives him
0:03:21.530,0:03:24.349
scope to come in and ask the question.
0:03:24.349,0:03:26.440
That’s exactly what we want, now let me
show you some of these great advantages
0:03:26.440,0:03:26.800
that you played.
0:03:26.800,0:03:30.819
Establishing an action plan will provide
the mentee with a way forward to improve
0:03:30.819,0:03:31.560
their performance.
0:03:31.560,0:03:36.780
Well Gerry, just to wrap up, I thought
you contributed really well to a terrific
0:03:36.780,0:03:41.069
game of football, I thought some of the
advantages that you played were wonderful
0:03:41.069,0:03:45.840
and overall I’ve never seen you look
fitter or better.
0:03:45.840,0:03:49.170
Well, yeah I was pretty happy with it
overall, I think we got the big things
0:03:49.170,0:03:53.590
right so I was happy with that and we
left it to the players to determine the
0:03:53.590,0:03:56.980
result. We weren’t a talking point at
the end so yeah it was good. It hink it
0:03:56.980,0:04:02.349
was just that fine tuning the positioning
around the play of the ball, working on
0:04:02.349,0:04:06.849
getting in that tight ruck and creating
that angle so I’ve got vision in there.
0:04:06.849,0:04:10.510
Yep and in relation to that, I want you
to have a talk to Bill before the next
0:04:10.510,0:04:16.000
training session on Thursday and work on
developing a couple of drills that you
0:04:16.000,0:04:20.230
can practice and make sure you get use
to the new angles that you’ll be running.
0:04:20.230,0:04:23.650
Yeah and I’ve noticed a couple of guys
in the squad are really good at it,
0:04:23.650,0:04:27.340
getting in around that area, so I
might get their DVDs and just have a
0:04:27.340,0:04:30.930
look at where they go to in that
scenario. And I’m sure if we get some
0:04:30.930,0:04:35.169
guys running some sets into the
tri-line and I practice getting in the
0:04:35.169,0:04:38.919
position at the tight ruck and get
comfortable in that position, should
0:04:38.919,0:04:41.780
be something I can carry forward
next week.
0:04:41.780,0:04:46.410
When providing feedback, mentors should
build rapport with the mentee.
0:04:46.410,0:04:51.990
Mentors use open questions and active
listening skills to encourage mentees
0:04:51.990,0:04:56.000
to self-reflect.
Mentors provide advice and suggestions
0:04:56.000,0:05:00.350
for improvement.
If mentees get upset by negative feedback,
0:05:00.350,0:05:04.770
mentors defuse the conflict.
The development of an action plan will
0:05:04.770,0:05:06.790
assist the mentee in the future.
