Making a complaint
We take complaints seriously, as it is an important way to help us to improve. If you have a complaint about the ASC please let us know.
Complaints in sport such as on-field or off-field behaviour or decision making processes should be made to the relevant National Sporting Organisation (NSO). If you require assistance select locating the contact information for an NSO.
Where to Complain
1. Complaint concerning the ASC
If you have any concerns regarding the ASC that have not been resolved to your satisfaction by relevant staff members or that you otherwise wish to ensure are formally notified to the ASC, you are invited to lodge your complaint online:
What happens if I am not happy with the response?
Following our review of your complaint, if, in your view, the issue has not been resolved, you may wish to seek assistance from the Commonwealth Ombudsman.
Contact details for the Commonwealth Ombudsman are:
||Monday to Friday 9am–5pm (AEST); 7am–4pm Western Australia
||1300 362 072 (calls from mobile phones at mobile phone rates)
||02 6249 7829
||0413 COM OMB (0413 266 662) (standard carrier rates apply)
||GPO Box 442, CANBERRA ACT 2601