Twitter broadens coach communication horizons

Computer keyboard
Author:  Anthony Sibillin
Issue: Volume 30 Number 4

Twitter is the latest US online service to cause a stir in Australia. If you have a mobile phone, it is akin to text messaging in public. If you use Facebook, it is like a dedicated service for updating your ‘status’.

Launched in San Francisco, California, in August 2006, Twitter lets you broadcast to an audience of ‘followers’ your answer to the question ‘what are you doing?’. Followers can reply publicly to your ‘tweets’ (which are limited to 140 characters) or send messages for your eyes only.

How to twitter

If you have a computer and an internet connection, you have all you need to start twittering. Simply visit twitter.com and click the ‘get started’ button. Type in your name, email address and a password, and you’re away. Later on you can also add more personal information, such as your location and a picture (by clicking ‘settings’ in the top navigation bar of your Twitter home page).

If you have an iPhone, BlackBerry or other mobile phone with web access, you can send and receive messages on the move. While the Twitter service itself is free, your mobile service provider will charge for accessing the web, unless it is included in your plan.

Even if you use a basic mobile phone, you can send (but not receive) messages to Twitter for the cost of an international SMS (around 50 cents, but this varies between mobile service providers). Click ‘settings’ in the top navigation bar then the ‘devices’ tab, where you can register your mobile phone number.

If you begin to feel overwhelmed by the barrage of updates, there are a growing number of software applications you can download to your computer to manage your ‘twitter stream’. For instance, a free application called TweetDeck groups messages into categories (such as friends and conversation topics) which you can follow in separate windows. For a small fee you can also use a similar application on your iPhone called TweetStack.

Why Twitter?

Twitter began as a way for groups of friends to coordinate their movements (‘In the city. Does anyone want to meet for coffee?’). But it is now widely used by celebrities, politicians and businesses to communicate with fans, voters and customers.

It is also making inroads into sport. US cyclist Lance Armstrong is one of the world’s most popular — and prolific — twitterers. The seven times winner of the Tour de France has almost 1.5 million followers. ‘Had a great 6 hour ride today. Lots of climbing and the weather in Aspen is amazing.’ is one of his recent tweets.

Armstrong himself follows a number of sport coaches on Twitter, including his own, Chris Carmichael. Carmichael makes use of a related service, Twitpic, to share pictures of the three multi-sport training centres operated by his coaching business.

Aspiring coaching entrepreneurs can similarly use Twitter to market their services, by offering training tips, posting links to interesting articles on the web and generally displaying their coaching expertise.

But Twitter is not only for professionals. Amateur coaches can use the service to relate training times and venues to athletes, or remind them of where they should be up to in their training program. For such uses, you have the option of vetting who can follow your updates. Click ‘settings’ and then check the ‘protect my updates’ box.

Twitter etiquette

Do:

  • keep it short
  • share things of value
  • use symbols, such as > (more than) = (equals) and @ (at) but minimise teen-style abbreviations such as l8 and LOL.

Don't:

  • over do it, especially with trivial information
  • use Twitter to sell something or push an agenda
  • post anything you wouldn’t be prepared to say in person.


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