• Managing Risks
• Club Management
• Information Management
• Starting a club
• People Management
• Administration
• Work Health and Safety Reform

A good committee is open to feedback and sometimes this feedback will be negative. It is important to be able to recognise different types of criticism and to respond appropriately.

Many of your members may be reluctant to give feedback of any kind, but it is important to encourage them as they can provide you with a wealth of information about your club’s operations , effective or otherwise.

There are a number of ways you can gather information from your members. A popular method is by distributing a questionnaire. Questionnaires should always use plain English, be brief, and ask simple questions. Section 2.4 of the resource library has a section on surveys that may help.