Responding to Member Feedback
Whatever methods you adopt to encourage feedback, your members will be pleased to have been asked their opinions but will quickly become disenchanted if they don’t receive a response or see their suggestions put into action.
From time to time you may find there is conflict in your club. In clubs where conflict is openly confronted and resolved, rather than being ignored, people are more likely to be committed to the club and turnover rates tend to be lower.
You might think about appointing a membership officer who the members feel comfortable about approaching on club-related issues. There is value in having this person as a member’s advocate on your committee.
