Frequently Asked Questions
What is the long list?
All athletes identified as having the potential to qualify for the 2018 Gold Coast Commonwealth Games.
Where can I book or find accommodation?
The Gold Coast Organising Committee (GOLDOC) provides a comprehensive list of accommodation options to stay in and around the Gold Coast area and also options in Brisbane, Cairns, and Townsville on its website.
For more information click here
How do I purchase tickets?
Tickets can be purchased online or via the GC2018 Ticketing Customer Service Centre.
Visit this link or call the GC2018 Ticketing Customer Service Centre on 1300 21 2018.
Have sports pre-purchased tickets?
Sports were given the opportunity to pre-purchase tickets prior to the public ballet. Once athlete/team selections are finalised, selected athletes are encouraged to check in with their Sports Team Leader to inquire if additional tickets may be available to purchase from their sport.
Can the Sideline Champions Program help me secure tickets?
The Sideline Champions program does not purchase or provide tickets to events.
Will there be guest passes to access the Games Village?
There will be no day passes into the Games Village (GV). The GV is purely a high performance environment and access is strictly for accredited athletes and team officials.
Taking this into account, Sideline Champions may get the opportunity to see their athlete or team official at the Sideline Champions Lounge. The Sideline Champions program has secured a comfortable and safe space adjacent to the GV at Griffith University, where athletes and team officials can meet and relax with their Sideline Champions at a time when it is most beneficial to the athlete or team official.
More information about the Sideline Champions lounge will be provided closer to Games time.
Will there be tickets available for Sideline Champions to attend the Opening Ceremony if my athlete is selected to compete at Gold Coast 2018
No. Tickets to the Opening Ceremony are required to be purchased. Tickets to the Opening Ceremony are sold old.
Will there be a buy-back program? Or can the Sideline Champions program consider implementing a system to facilitate this.
No, the Sideline Champions program does not purchase or provide tickets to events. Tickets may only be purchased from GOLDOC (directly or via the Official Ticketing Agent) or from Authorised Ticket Resellers.
How can I help my athlete manage expectations to prepare the best they possibly leading into key events?
Being a well-prepared and organised Sideline Champion can allow you to help your athlete overcome high emotions as they prepare for a big event. Ensuring early arrangements are in place, having the ‘early conversations’ and managing your health and hygiene are just some of the key things to consider. Take a look further at the Supporting your athlete leading into the Games factsheet.
When will team announcements be made?
Team announcements will vary across sports according to their agreed Commonwealth Games Australia nomination criteria. Team announcements will commence in November 2017 until March 2018. All team announcements will be made by Commonwealth Games Australia.
What are dates and times for the GC2018 sports program?
A full list of dates and times for sport program events can be found on the GC2018 website.
How can Sideline Champions access the Lounge during Games time?
Upon selection into the CGA Team, an athlete will have the opportunity to register and confirm the Sideline Champions who require an accreditation for the Sideline Champions Lounge.
The Sideline Champions Lounge will be open daily from 10:00am till 10:00pm from 1 to 15 April 2018. Only individuals who have been registered by their athlete will be allocated an accreditation pass to access the lounge.
Will the Gold Coast be shut down during Games period?
No, however, some areas around key venues will be restricted. There will be designated lanes closed off to general traffic on key city arterials which include 27km of roads between venues, hotels and city entries to ensure athletes and officials don't get caught in traffic jams during the Games period. Using public transport during the Games period would be the suggested method of travel. The TransLink Journey Planner will help you to plan your trip and provides fare and timetable information.
Is there free public transport to events?
Free public transport will be available for ticketed spectators travelling to and from competition events on the Gold Coast and in Brisbane on the South East Queensland TransLink public transport network. In Cairns and Townsville, free travel will be available on TransLink and Qconnect bus services. For information on how to travel around the Gold Coast visit www.translink.com.au.
Can athletes leave the Games Village to see family and friends?
Each sport will have a process of athletes entering and exiting the Games Village that aligns the Australian Team protocols. This will be managed on a case by case basis by the sports Team Leader.
Will Cycling or Shooting athletes get a room in the Games Village once their competition concludes? Or will they be permanently based in Brisbane?
All athletes will have access to the Games Village, it will be at the sports discretion when they enter and exit the Games Village.
Can my athlete access the Games Village if they aren't staying in the Games Village?
Yes. All athletes and team officials will have accreditation to access the Games Village.
Do infants need to purchase tickets to events?
Infants under 2 years of age as at 4 April 2018, are granted free entry to GC2018 ceremonies and sports sessions providing they enter with, and sit on the lap of, an adult parent or guardian who possess a valid ticket. Infants cannot occupy a seat of their own and only one infant may enter with one Adult.
Are there concessions tickets for children?
Yes. Children aged 16 and under as at 4 April 2018 are eligible for half price tickets where available. Visit gc2018/tickets to view the full list of ticket prices.