Principle 3
NSOs ensure robust processes for dealing with any alleged or suspected breaches of their social media policies are in place. NSOs to ensure that athletes, coaches and staff are assisted or supported as required in the event of social media misuse (for example, cyber abuse).
It is important that NSOs consider implementing procedures for the identification and proportionate management of contraventions of the NSOs social media policies and for responding to inappropriate content and cyber bullying. NSO procedures in this regard should consider both internal management procedures, as well as how and when matters should be referred to external processes.
This is also important to ensure the NSO minimises its risk arising from any inappropriate or defamatory content that is posted on its social media by third parties.