Methods and Tools
Methods and tools
In order to achieve desired outcomes and put the principles in to action, organisations should consider using different product develoment methods and tools that will:
- connect your participation plan objectives and your product offerings;
- ensure participants have input to product design, delivery and iteration; and
- encourage innovative organisational approaches and solutions
Mapping objectives and offerings
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connect your participation plan objectives and your product offerings;
Business model canvas
The Business Model Canvas (BMC) is a strategic management and entrepreneurial tool that looks at the elements that make up a successful business model. It allows you to describe, design, challenge, invent, and pivot your business model.
How you could use it:
- Use the BMC to plan out a new product business model or visualize your existing product models.
- Create a BMC with your product design team to stimulate conversation about success measures.
More information
Business model canvas
The Business Model Canvas (BMC) is a strategic management and entrepreneurial tool that looks at the elements that make up a successful business model. It allows you to describe, design, challenge, invent, and pivot your business model.
How you could use it:
- Use the BMC to plan out a new product business model or visualize your existing product models.
- Create a BMC with your product design team to stimulate conversation about success measures.
More information
Reviewing products, services and experiences
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Design thinking
Design thinking is a process for creative problem solving and has a human-centered core. It encourages organisations to focus on the people they're creating for, which leads to better products and services.
How you could use it:
- Gain deeper understanding of the participants you are designing products for.
- Generate product ideas that are based on the needs of your target participants.
- Test your ideas with prototyping, gather feedback and iterate until you find the right product solution.
More information
- What is design thinking, opens in a new tab
- Design thinking methods, opens in a new tab
- Design thinking resources, opens in a new tab
Designing products, services and experiences
The Desirabilty, Feasibility, Viability (DFV) is common model used when designing products, services and experiences. The following methods and tools can be used in each phase of the DFV model for organisations reviewing or designing a new offer.
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Desirability: What do current and potential participants desire?
Design thinking
Design thinking is a process for creative problem solving and has a human-centered core. It encourages organisations to focus on the people they're creating for, which leads to better products and services.
How you could use it:
- Gain deeper understanding of the participants you are designing products for.
- Generate product ideas that are based on the needs of your target participants.
- Test your ideas with prototyping, gather feedback and iterate until you find the right product solution.
More information
- What is design thinking, opens in a new tab
- Design thinking methods, opens in a new tab
- Design thinking resources, opens in a new tab
Value proposition canvas
The Value Proposition Canvas (VPC) is a tool that makes explicit how you are creating value for your customers. It helps you to design products and services your customers want.
How you could use it:
- Use the VPC to describe your participant and the pains and gains they have. Then look at how to relieve the pains and create gains through a participation product.
More information
Journey or Experience Mapping
A journey map is a tool that allows you to identify and optimise key moments in the product or experience you’re designing
How you could use it:
- Visualize a participants experience from beginning to end in a current product and/or a future product you are designing.
- Deep dive into key moments; what do you know about the pains and gains of your participant at that moment and what can you do to relive pain or create gains.
More information