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Frequently asked questions

Frequently asked questions

The ASC determines both your eligibility to apply for the Program and the support that you may receive, including any financial payment.

The ASC is committed to making consistent and fair assessments of every application.

If you are unsure about your eligibility, we encourage you to contact us for a confidential discussion about the application process.

Restorative engagement is a process of formal engagement which provides athletes with an opportunity to speak to their experience and its impact (at the time and now) with a senior leader of the ASC.

You can talk to your Case Coordinator for more information about this outcome to assist you to decide if this is something you would like to do.

Support team contact details:

Phone: 1300 345 616 Email: restorative@ausport.gov.au

Yes. The Program will be managed within the ASC, but independently of the AIS, with a dedicated support team to help you through all stages of the process.

The Program support team is available to guide you through this process and talk about any concerns you may have:

Phone: 1300 345 616 Email: restorative@ausport.gov.au

We treat all personal information in accordance with the ___SQUIZ_FILE_ID___:1078538 (File:___SQUIZ_FILE_ID___:1078538)___SQUIZ_FILE_ID___:1078538 (File:___SQUIZ_FILE_ID___:1078538)

We will not share any personal information with any other agency or organisation without your consent, except when a disclosure is required by law or to protect the safety of an individual or others. Where a disclosure is required, the ASC will notify you of this. You can discuss any privacy concerns with your Case Coordinator at any time.

The ASC is committed to leading child and athlete safe practices for our sites and operations. See the ___SQUIZ_FILE_ID___:1072029 (File:___SQUIZ_FILE_ID___:1072029) for more information

If you are not eligible to apply for the Program you can still share your story through AIS Be Heard. AIS Be Heard is where anyone in Australian high performance sport, past or present, can feel safe to share their experiences and seek support. It’s free, independent and completely confidential. There are no obligations.

Web:  https://www.ais.gov.au/AISBe-Heard  Phone: 1800 565 965 (Monday – Friday 8am – 8pm AEST)   Email:  aisbeheard@coreintegrity.com.au

If you are unsure about your eligibility, we encourage you to contact us for a confidential discussion about the application process.

We anticipate the Program will be active until 30 June 2024.

The___SQUIZ_FILE_ID___:1072033 (File:___SQUIZ_FILE_ID___:1072033)___SQUIZ_FILE_ID___:1072033 (File:___SQUIZ_FILE_ID___:1072033) explains how the ASC will manage the information that you provide when engaging with the Program.

We will not share any personal information with any other agency or organisation without your express consent, except when a disclosure is required by law or to protect the safety of an individual or others. Where a disclosure is required, the ASC will notify you of this. You can discuss any privacy concerns with your Case Coordinator at any time.

AIS Be Heard is available to current and former athletes, coaches and staff across the Australian high performance sports system.

The ASC Restorative Program enables further action and opportunities beyond the services of AIS Be Heard but only for the specific group of eligible former AIS scholarship athletes. AIS Be Heard will still provide any person in high performance sport, past or present, with an opportunity to share experiences and/or facilitate access to existing support services of the Mental Health Referral Network.

Privacy and confidentiality will be always maintained by the Program, and a sporting organisation (including NSOs or state/territory institutes/academies of sport) will not be made aware of any individual cases that come through the Program, nor will they be asked to provide any information. If an individual requests for another organisation to be involved in the restorative engagement process, the other organisation may be notified of the request and supported to participate.

The ASC will collate and share broader learnings and insights from the Program with our key stakeholders, including NSOs and the National Institute Network.

The National Redress Scheme is specifically for people who experienced institutional child sexual abuse before 1 July 2018 and were under the age of 18 years at the time. This Program is in addition to the National Redress Scheme, and is available to former AIS Scholarship holders between 1981-2013 who experienced harm from inappropriate practices or abuse as a result of their time at the AIS.