Affiliation
Many sports volunteers have a strong personal connection to the sport, often being players or parents of players.
More than a third, (37%) of Australians aged 15 years and over who had undertaken voluntary work through an organisation in last 12 months (in any sector) did so because of a personal or family involvement. The third highest motivation, after personal satisfaction/do something worthwhile, and to help others/community. 8, 49
This is even more important in sport volunteering. Having a direct relationship or involvement in sport, i.e., being an existing or former player, volunteer, or supporting a family member (especially children) is the most reported motivation in the literature. 9, 12, 15, 20, 21, 22, 23, 24, 51
- 55% of Australian sport volunteers are involved as both a player and a volunteer in at least one sport. The proportion of male volunteers who also play the same sport is higher than for female volunteers – 60% for men, 51% for women. 20
- Research for Sport New Zealand found that, on average, 54% of sports volunteers had participated in that sport in the last 12 months. Rates were higher for certain sports, e.g., 71% of badminton volunteers had also played badminton in the previous 12 months, while for triathlon only 20% of volunteers also competed in triathlon. 15
- Players or ex-players get involved in sport because sport is part of their life, they know sport doesn’t just run itself, and because they want to give something back. 20, 49
On the flip side, not having such a connection (i.e., no interest in sport or children/family no longer participating) is the main barrier for those not currently volunteering, or most likely to stop volunteering. 12, 31, 51
Parents and children
Sport volunteering is often highly correlated with life stage. Overall, families with children are most likely to volunteer in organised sport. Previous research for the Australian Sports Commission (ASC) found that 51% of those likely to volunteer in club sport in the next 12 months had children at home under 21 years. 51
While parents are much more likely to volunteer when their children are playing, the reverse is also true. Children of parents who are actively engaged in sport, especially when they both play and volunteer, are much more likely to play and volunteer themselves – giving them a much higher likelihood of reaping the lifetime benefits of sport for physical, social, and mental wellbeing. 13, 20, 25
Future volunteers
Those already participating in sport will generally be most effective and can help drive sustainable levels of volunteers. 15
Research for the Australian Sports Commission’s Market Segmentation for Sport Participation project found that one in three (30%) of Australians aged 14-75 who were not currently volunteering in club sport would volunteer if they were simply asked to do so. 12
This is consistent with other research that has found that non-volunteers may be unaware the club needs volunteers. 7, 11, 12, 37, 38 It also reinforces that a key facilitator of being a volunteer is feeling like they are making a difference and having a sense of meaning or purpose. 11, 12, 13, 15, 18
Getting people outside of sport to volunteer is significantly harder, so organisations should primarily focus on people who already play, volunteer, watch (fans), or support sport to engage/further engage them as volunteers. 12, 15, 51
Resources and reading
- Volunteering in Australia 2022: The volunteer perspective, opens in a new tab, Nicholas Biddle, Charlotte Boyer, Matthew Gray, et al., Volunteering Australia, (October 2022). The focus of this report is the volunteer perspective. We explore the characteristics of volunteers and volunteering and how this has changed over the last decade and throughout the COVID-19 pandemic. The research draws on several data sources, including the ANUpoll series of surveys with the most recent data collected in April 2022.
- , Australian Sports Commission, (October 2021). This report presents high-level information on nonplaying roles across all sport and physical activities. It then focuses on those in organised sport since this is where the vast majority occur. It examines whether these roles are all taken on by volunteers, who gets involved the most, what roles they take on and in which sports. The report also draws on other research projects conducted by the ASC that have identified different volunteer types and what drives them to become involved.
- Most people who volunteer in a sport already have a strong connection to that sport – they are often players themselves or have children playing – and are motivated to volunteer simply to facilitate their own or their children’s activity.
- 55% of volunteers are involved as both a player and a volunteer in at least one sport. The proportion of male volunteers who also play the same sport is higher than for female volunteers – 60% for men, 51% for women.
- With parents making up more than two-thirds of volunteers, it might be assumed that this is driven by children’s participation – children start playing sport and parents help out. Some of the time this will be the case, but the opposite can also occur. If parents are actively involved in sport, their children are also more likely to play, giving them the opportunity to reap the benefits of sport throughout their lives.
- Two key groups of volunteers are: Players or ex-players, who get involved in sport because sport is part of their lives and they know it doesn’t just run itself, and Supporting family members, who get involved to support (usually) their child’s sporting activities.
- General Social Survey, opens in a new tab, Australian Bureau of Statistics, (June 2021), latest release. During the time that the GSS was conducted in 2020, initiatives were in place to help reduce the spread of COVID-19 and support the economy. Because of changed methodology and the impact of COVID-19 restrictions on the Australian population, care should be exercised when making comparisons with previous years. This report provides a breakdown of the volunteer characteristics:
- Australians had volunteered for 489.5 million hours in 2020 and 596.2 million hours in 2019.
- One quarter (25%) of Australians aged 15 years and over participated in unpaid voluntary work through an organisation in 2020, lower than the 30% in 2019.
- Volunteering rates for males and females were similar at 23% and 26%.
- The most common types of organisations for which people volunteered were those relating to sport and physical recreation (31% of volunteers), religious groups (23%), and education and training (19%).
- The main reasons given by people who did not do any voluntary work through an organisation in the 12 months prior to the survey in 2020 were 'No time (family / work commitments)' (52%) and 'Not interested / no need' (33%).
- One third of Australians (33%) reported 'Always' or 'Often' feeling rushed for time. [this may impact willingness or ability to volunteer].
- Longitudinal Study of Australian Children 2018 Annual Report: Chapter 11, Here to help: How young people contribute to their community, opens in a new tab, Constantine Gasser, Tracy Evans-Whipp, Growing up in Australia, Australian Institute of Family Studies, (December 2019). The purpose of the study is to provide data that contributes to our understanding of children’s development within Australia’s contemporary social, economic and cultural environment. The first wave of data collection was in 2004, with subsequent main waves every two years. Using data collected in 2016, this chapter describes the types of voluntary activities that adolescents at 12-13 and 16-17 years and their parents participate in. The chapter also looks at the frequency and amount of time that adolescents spend volunteering, and the characteristics of adolescents who participate in these activities.
- More parents of 12-13 year olds (24% of mothers and 23% of fathers) than 16-17 year olds (17% of mothers and 18% of fathers) volunteered for sport and recreation activities, possibly due to lesser involvement and supervision of their children's sporting activities when their children are older.
- The data show that adolescents were more likely to volunteer if their parents volunteered, particularly their mother.
- Volunteers in Victoria, opens in a new tab, State of Victoria, Ministerial Council for Volunteers, (June 2017). [Download link] This report was developed to provide a contemporary narrative for volunteering. It also provides a summary of the known social benefits, economic value and current trends. Findings from this report highlight key trends, challenges and opportunities for volunteering, and have informed the development of strategic priorities to strengthen and support the volunteer sector in Victoria. Some key findings included:
- 75% of Victorian volunteers had a parent who volunteered.
- Sporting and recreation clubs are the engine room of volunteering – in 2014, 84% of people who volunteered had also participated in organised team sport as a child. This was significantly higher participation than other organised activities, such as youth groups (62%) and arts/cultural activities (52%).
- Motivations of Sport Volunteers in England A review for Sport England, opens in a new tab, Geoff Nichols, Eddy Hogg, Ryan Storr, et al., University of Sheffield, University of Kent, Victoria University for Sport England, (January 2016). This review is the first to combine the findings of commercial reports and academic research into the motivations of sports volunteers with general theory understanding volunteers and volunteering. This provides a broader understanding of volunteering in sport. It provides a useful resource for anyone in the planning, management and delivery of sports volunteering and a stepping stone for further research.
- Volunteering Insights Report, opens in a new tab, Gemba for Sport New Zealand, (November 2015). This report was commissioned to better inform the New Zealand sport sector; having three objectives: (1) understanding the underlying drivers and the level of engagement; (2) viewing sport as seen by its consumers; and (3) providing detailed analysis of key measures. Data was weighted by age, gender and location according to the latest New Zealand Census. Key insights provided in this report follow:
- The recruitment of volunteers at an early age is critical. Volunteers begin their service at an early age (16-24 years old) and are likely to serve for a significant period of time.
- Sport volunteers are also participants of their respective sports. On average 54% of sports volunteers have participated in that sport in the last 12 months. Rates were higher for certain sports, e.g., 71% of badminton volunteers had also played badminton in the previous 12 months, while for triathlon only 20% of volunteers also competed in triathlon.
- Volunteers - Market Segmentation - May 2014, Australian Sports Commission, (May 2014). The Market Segmentation Study for Volunteers helps identify segments in the Australian community with the greatest potential for recruitment of new sport volunteers, and practices and strategies for the retention of current sport volunteers. This research tells us that we are doing some things really well, with nearly all club volunteers reporting they were satisfied with their experience (89% extremely or somewhat satisfied) while 92% of club sport volunteers are likely to continue volunteering in club sport in the next 12 months. The study also provides key insights for the sport sector to better understand their volunteer workforce and how they might need to manage them into the future.
- Market Segmentation Study for Volunteers, Australian Sports Commission, (2014). This research confirms that the sport sector is doing some things really well, with nearly all club volunteers reporting they were satisfied with their experience. Motivations for volunteering fall into three broad categories: emotional, experiential and tangible. The Study found that among the more tangible motivations for volunteering, the social benefits offered are key motivators for many who currently volunteer.
- Those current club sport volunteers who are likely to continue volunteering in club sport will do so for the enjoyment of having a role to play in the sport club and organisation (51%), and / or because of their child’s continued involvement (50%).
- The greatest barrier to sport volunteering is not having a direct involvement or interest in the sport, and this highlights that participation is key (either their own or their child’s). Acquisition from outside of sport involvement is much more difficult as without an interest or connection to the sport, people are highly unlikely to want to volunteer their time.
- Future volunteering in club sport is strongly linked to life stage. Overall, families are the most likely to volunteer in club sport in the next 12 months, with half (51%) of those likely to volunteer in club sport in the next 12 months having children at home under 21 years.
- Market Segmentation for Sport Participation – Volunteers 2012-13 Research Report (2013), Victoria Parr, Tabitha Lucas, Marcail Arbuthnot, Latitude Insights for the Australian Sports Commission, (July 2013). The primary purpose of the Market Segmentation for Volunteers (the Study) was to identify the core set of attitudes, motivators, needs and barriers that underpin Australians’ decisions to volunteer in sport (including at club level and other types of sports related volunteering) as compared to other voluntary activities, and to use this information to develop a needs-based market segmentation model of Australian sports volunteers.
- The main barrier for those not currently volunteering in club sport was lack of involvement or interest. Acquisition strategies for volunteers need to be linked with strategies designed to increase other forms of participation (e.g., playing or fan engagement).
- One in 3 (30%) of Australians aged 14-75 who were not currently volunteering in club sport, reported they would volunteer if they were simply asked to do so.
- Sport and Physical Recreation: a statistical overview, Australia 2012, opens in a new tab, Australian Bureau of Statistics, (2012) Final report (ceased). This report provides information on the demographics and motivations of sport volunteers. Volunteers in sports organisations reported a variety of reasons for volunteering, with the three main reasons being: (1) to help others in the community (53% of volunteers); (2) personal satisfaction (46%); and, (3) personal or family involvement (46%). Other key points from the report include:
- 93% of sport and recreation volunteers participated in organised sport as a child. The ethos of volunteerism is ‘putting something back’ into the sport system that made an impact upon that person’s overall development.
- Sport and recreation volunteers are involved in a range of activities, about half of all sports volunteers also volunteered in another type of organisation outside of sport.
- Understanding volunteer motivations and concerns in coaching and officiating basketball: implications for sport policy, opens in a new tab, Meghan Casey, Jack Harvey, Melanie Charity, et al., BMC Public Health, Volume 23, article 946, (May 2023). For many years the sector has faced challenges to volunteer recruitment and retention, especially due to the increased bureaucratic and compliance demands in operating community sports clubs. This research examined volunteer intentions and motivations in coaching and officiating in basketball and explored factors influencing their decision to return to COVID-safe basketball. Data was collected in Victoria Australia during July 2020 before basketball had the chance to return from the first Australian-wide COVID-19 lockdown. Volunteers had positive intentions to return to basketball following COVID-19 restrictions because it was fun, to help others, or because friends/family were involved. Volunteers were most concerned that others will not comply with COVID-safe policies particularly around isolating when feeling unwell (95%), but also reported concerns about the inconveniences of some COVID-safe policies introduced to return to organised sport (e.g. social distancing, density limits, and enforcing rule changes).
- The determinants of the intention to continue voluntary football refereeing, opens in a new tab, Thomas Giel, Christoph Breuer, Sport Management Review, Volume 23(2), pp.242-255, (April 2020). The purpose of this research is to identify the factors that determine the intention to continue voluntary refereeing in the context of football in Germany. Analysis reveals the motive of self-orientation, respect shown by athletes, coaches, and spectators towards referees, compatibility of refereeing with one’s occupational and private life, perceived organisational support, and referees’ satisfaction to predict referees’ positive intention to continue with their activity. Simultaneously, experiences of offences during refereeing negatively influence this intention, and younger referees show higher intentions to continue their activity than do older referees. Because volunteer recruitment and retention are expensive, the findings of this study facilitate the improvement of effective retention strategies for the federations responsible for referees.
- Beyond the glamour: resident perceptions of Olympic legacies and volunteering intentions, opens in a new tab, Richard Shipway, Brent Ritchie, P. Monica Chien, Leisure Studies, Volume 39(2), pp.181-194, (2020). Data were collected in two phases between January 2013 and April 2016 amongst residents living in the borough of Weymouth and Portland. The borough is in the county of Dorset in the South West of England and was the host destination for the sailing events of the 2012 Olympic Games. Our findings revealed that residents’ intention to volunteer post-Games declined between 2013 and 2016. Actual volunteering experience, perceived event legacy, commitment to the community, age and length of residence were found to contribute significantly to future volunteering intentions. While the results provide insights for those seeking to develop event legacy strategies to both recruit volunteers and to better leverage volunteering opportunities, it also cautions the claim of positive volunteering legacy made by the 2012 Games.
- Individual and contextual determinants of stable volunteering in sport clubs, opens in a new tab, Torsten Schlesinger, Siegfried Nagel, International Review for the Sociology of Sport, Volume 53(1), pp.101-121, (2018). This article addresses factors that influence voluntary sport club (VSC) members’ loyalty to voluntary engagement. The question asked is an issue of VSC volunteers’ commitment whether they decide to quit or continue their engagement. A multilevel approach was used that considered both individual characteristics of volunteers and corresponding contextual features of VSCs to analyse members’ voluntary commitment. Different multilevel models were estimated in a sample of 477 volunteers in 26 Swiss and German VSCs. Results indicated that members’ stable voluntary activity is not just an outcome of individual characteristics such as having children belonging to the club, strong identification with their club, positively perceived (collective) solidarity and job satisfaction. In addition to these factors, the findings confirm the significance of the contextual level. Stable volunteering appears to be more probable in rural VSCs and clubs that value conviviality. Surprisingly, the results reveal that specific measures to promote volunteering have no significant effect on voluntary commitment in VSCs
- Modelling the decision to volunteer in organised sports, opens in a new tab, Hallmann K, Sport Management Review, Volume 18(3), pp.448-463, (August 2015). The decision to volunteer can be considered a form of private consumption choice. Individuals have time at their disposal which they can be devoted to work or leisure; volunteering is only one of many choices. Considering both the decline in voluntary service and the necessity for most non-profit sporting clubs to recruit volunteers, it becomes essential to understand the drivers of volunteering. The theoretical model presented by the author contains factors from four domains: (1) demographics (age, gender, cultural background); (2) economic indicators (employment status, income, human capital); (3) sociological indicators (community engagement); and (4) psychological indicators (preferences and experiences). The strength of each factor is estimated using a mathematical model.
- We can do it: Community, resistance, social solidarity, and long-term volunteering at a sport event, opens in a new tab, Kristiansen E, Skirstad B, Parent M, et al., Sport Management Review, Volume 18(2), pp.256-267, (May 2015). This study aimed to contextualise the long-term commitment found in a whole community of volunteers and to explain this pattern of ‘collective volunteering’ not in terms of individual motivations, but in terms of broader social processes. Data was collected from interviews with volunteers in Norway who took part in events during the years leading up to the 2013 World Cup in ski flying. This research suggests that long-term volunteering can be understood in terms of: (1) a high level of social integration; (2) the creation of a collective identity focused around the sport, and (3) the maintenance and reinforcement of strong community identity and social solidarity.
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