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Volunteer segment profile - Altruists

Volunteers to help others, the disadvantaged and give back to community.

  • Older adult with mature or no children.
  • Volunteer to help others, the disadvantaged and give back to community, ensure organisation has a future and pass on knowledge to others.
  • Predominantly volunteer in welfare, education and religious activities.
  • Club sport volunteering is incidental – one of multiple volunteer activities.
  • Club sport volunteer is on a seasonal basis – they do what needs to be done, with preference for support roles.
  • Satisfaction of club sport volunteer in this segment is linked to recognition and gratitude. They like to feel thanked.


Threat to Altruists

  • Not feeling valued in their role.
  • Not being thanked for the ‘volunteer’ effort specifically / recognition given for the ‘volunteer’ effort.
  • Physical ability of those who are older.


Retaining Altruists

Those who are currently club volunteers are happy to remain so:

  • Generally happy in their role, particularly if they are being thanked for their role.

Retention is threatened by physical ability:

  • Some may need an offer of a different role if their physical condition changes.

Communicate by:

  • Approach in person.
  • Community notice board.


Acquiring Altruists

Those not involved in club sport are a low acquisition segment as other sectors fulfill the emotional motivators.

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