How do I protect my Medicare information?
- Consider contacting the Department of Human Services Identity Security and Response team (ISAR) by calling 1800 941 126 (8 am to 5 pm AEDT Monday to Friday) to let them know that your Medicare Card may have been accessed by an unknown third party.
- ISAR will connect you with the Medicare Help Desk who will assist you with obtaining a new Medicare Card.
- A replacement Medicare Card is free.
- Discuss with the Identity Security and Response team potential risks to your MyGov account, or if you don’t have one, risks relating to someone setting up one in your name.