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Workforce

Generating participation through: Workforce

The workforce driver refers to the coaches, deliverers, officials and administrators. This may include employees, volunteers, teachers or private providers.

Consider:

  • strategies to recruit, develop and retain coaches, deliverers, officials, administrators and volunteers
  • best-practice examples and case studies for clubs
  • how to partner with teachers, private providers and facility operators to deliver sport.

Sport organisations that do this well will:

  • determine the best partners to be delivering the sport’s participation products
  • provide support and guidance to the entire workforce
  • measure the performance of delivery partners to ensure they are meeting the required standards of the sport.

Examples of SMART performance measures for this driver:

  • Number of clubs undertaking the club accreditation program to increase from X to Y by 2020
  • Proportion of registered consumers participating through alternative delivery partners to increase from X to Y% by 2020
  • Number of coaches completing online training courses to increase from X to Y by 2020.

Additional resources

Inform your workforce driver with these resources: