Supporting others
These resources are designed to empower volunteer and paid staff to provide on the job support to others – helping them solve problems and embrace opportunities.
The tell-ask continuum
Facilitate learning environments that empower people to design solutions for situations, challenges or opportunities by shifting from telling to asking.
Asking powerful questions
Develop a better understanding of the people you work with by remaining curious and asking questions, rather than stating your opinion and telling people what to do.
Listening with intent
Become an expert listener by using the five levels of listening model to shift from merely hearing words to listening to what is – and isn’t – being said.
