Volunteer-focused policies and procedures can help your club to support and protect your volunteers.
As a starting point, here are some policies you may like to consider:
Formalise and guide the management of all volunteers in line with any legal requirements and Volunteering Australia principles.
Volunteer Policy Template, opens in a new tab (ClubHelp)
Sometimes there can be out of pocket costs associated with volunteering, having a policy to make clear what will be reimbursed makes it easy to approve.
Examples of some out of pocket expenses may include:
Reimbursement policy tip sheet, opens in a new tab ClubHelp
Expense form, opens in a new tab VicSport/Volunteering Victoria
Expense form, opens in a new tab ClubHelp
Select and appoint volunteers to key positions by having a volunteer selection procedure.
Volunteer selection template, opens in a new tab VicSport/Volunteering Victoria
Support the management of any complaints with a grievance policy that outlines the steps, responsibilities and actions of the club and parties involved.
Grievance and complaints policy template, opens in a new tab ClubHelp
Grievance policy template, opens in a new tab Volunteering Australia
Codes of conduct set a standard of behavior for members to abide by when part of the organisation. These can be created for a variety of issues e.g. social media, coach and player behavior or poor sportsmanship.
Check out Play by the Rules, opens in a new tab for ideas, resources and videos to help your committee put plans in place to manage any incidents or check out some templates below.
The Not for profit law Volunteer Management guide provides an overview of the key legal obligations organisations should consider when managing volunteers. The guide includes examples, templates and tips to help organisations understand and implement the guide