Applying to the Program

The application process

Step 1: Complete the initial application form (Part One). This form asks some simple questions about you, your contact details and your time at the AIS.

Step 2: You will be contacted by a member of the Restorative Program Team who will outline the steps involved for accessing the Program and explain the support options we can provide. You will be assigned a dedicated Case Coordinator who will stay connected with you throughout the Program.

Step 3: You will be asked to complete a more detailed application form (Part Two) to tell us about your experience at the AIS and the impacts of this. If required, we can assist you to complete this step.

Step 4: Once we receive Part Two of your application, an assessment process will be undertaken.

Step 5: Once your application has been assessed, your dedicated Case Coordinator will contact you to talk through the outcome of this and what Program elements you are eligible for.

You can withdraw or put your engagement with the Program on hold at any time.

Help to apply

Once you contact the Program, you will be assigned a dedicated Case Coordinator who will answer your questions and explain the process and possible outcomes. They will stay in contact with you and can connect you to the Mental Health Referral Network for specialised support services.

The Program support team is available to guide you through this process and talk about any concerns you may have and/or to help you complete an application.

Phone: 1300 345 616 Email: restorative@ausport.gov.au

Withdrawing from the Program

You choose how and when to engage with the Program. You can withdraw, request to slow down or put your matter on hold at any time. Our aim is to support you through the process. Please raise any concerns with your dedicated Case Coordinator.

You can still access support services even if you withdraw from the Program.

Program timeframe

Participation in the Program can take from 6 to 12 months and the total time for each person will vary.