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Volunteer management

Volunteer involvement in an organisation needs to be planned to ensure that their input meets the goals and objectives of the organisation, and that volunteers are managed in accordance with best practice principles, including suitable recognition and appreciation and appropriate training and supervision. 1, 2, 3, 4, 8

Sport Volunteer Resource Hub

The Australian Sports Commission and Sport Volunteer Coalition have collaborated to establish the Sport Volunteer Resource Hub. The Hub is based around the Sport Volunteer Experience Framework, providing an opportunity to engage with the Vision for the Future of Sport Volunteering and the five identified elements that should underpin all volunteer experiences. These elements apply regardless of the sport, organisation, role or individual.

Planning and Support

  •  Policies, guidelines, and resources

    Policies, guidelines, and resources

    National policies and guidelines have been developed to act as resources for organisations to effectively manage volunteers.
  • Events

    Events

    The motivation and management of event volunteers can be different to those who volunteer regularly in sport.

REFERENCES
  1. National Standards for Volunteer Involvement, opens in a new tabVolunteering Australia, (2015).
  2. Managing sport volunteers with a disability: Human resource management implications, opens in a new tab, Pam Kappelides, Jennifer Spoor, Sport Management Review, Volume 22(5), pp.694-707, (November 2019).
  3. The impact of organizational capacity on voluntary engagement in sports clubs: A multi-level analysis, opens in a new tab, Philipp Swierzy, Pamela Wicker, Christoph Breuer, Sport Management Review, Volume 21(3), pp.307-320, (June 2018).
  4. The great (volunteer) resignation: An evidence-based strategy for retaining volunteers, opens in a new tab, Vivien Forner, Djurre Holtrop, Darja Kragt, et al., Volunteering Australia, (September 2022).
  5. Volunteering Strategy for the Olympic and Paralympic Games Tokyo 2020, opens in a new tab, Tokyo Metropolitan Government and Tokyo Organising Committee of the Olympic and Paralympic Games (Tokyo 2020), (December 2016).
  6. Surviving and Thriving from the Volunteer Involvement in Mega-Sport Events, opens in a new tab, Tracey Dickson, Simon Darcy, Volunteering Australia, (November 2022).
  7. A systematic review of motivation of sport event volunteers, opens in a new tab, Kim, Eunjung, World Leisure Journal, Volume 60(4), pp.306-329, (2018).
  8. Sport Volunteering in Europe: Realities, opportunities and challenges, opens in a new tabV4V: Skills acquired through volunteering in sport project, European Observatoire of Sport and Employment, (October 2023).

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Is this information complete? The Clearinghouse for Sport is a sector-wide knowledge sharing initiative, and as such your contributions are encouraged and appreciated. If you would like to suggest a resource, submit a publication, or provide feedback on this topic, please contact us.

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